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Rapid Antigen Testing Available Now

We are now in Omicron Phase 3. There are now thousands of COVID Positive cases every day.

We will be offering PCR tests for whānau who are mauiui/unwell and more susceptible to the effects of COVID-19. We also have Rapid Antigen Tests (RAT) available.

If you have respiratory symptoms such as cough, sore throat, fever or runny nose, please get tested. Criteria applies, see below for more information, dates and times.

Contact us by phone or email to find out more.

Testing Dates and Locations:

This is subject to change. Please check this page for the latest times and dates, or call 0800 628 228.

266 The Strand Whakatāne

Monday to Sunday
10am to 3pm

Ordering a Rapid Antigen Test (RAT)

If you have COVID-19 symptoms, or you're a household contact or critical worker, you can order free RAT kits to pick up for yourself and your household and do these at home. Watch the video below for a simple tutorial on how to use these tests.

Report your test results through My Covid Record or by calling 0800 222 478. If you are positive, you and your household need to isolate. We can support you through this. Find out more.

If you're a Māori Health Care provider, or a Māori organisation, you may also be eligible to order RAT tests directly from our team.

Please download and complete a Rapid Antigen Test (RAT) Order application and email hr@tpoom.co.nz

Testing at Omicron Phase Three

In Omicron Phase Three, case investigations are focused on high-risk exposures and household contacts

  • If someone in your household tests positive, they should tell you.
  • Many people who test positive will complete a self-investigation tool online — this tool may notify you if they said you are a contact.
  • If you are a high-risk contact, contact-tracing teams may get in touch with you. An example of a high-risk contact is someone who visited a hospital or aged care facility

How to take a Rapid Antigen (RAT) Test:

Some whānau can be tested with a Rapid Antigen Test (RAT), others will need a Polymerase Chain Reaction Test (PCR).

If you need to take a RAT test, here's a step-by-step guide:


We are providing support for whānau who are in hardship while isolating. Give us a call on 0800 628 228 to request support.

Mobile Services

We can provide a range of mobile services including testing, health assessments and vaccinations as capacity allows. In some cases these services can be free. For more information about this contact us on mobile.health@tpoom.co.nz

Whānau Ora

Our testing sites have a kaupapa Māori approach and come with wrap around whānau ora services.

We can provide resources, information and support on site, ranging from information about hygiene and isolation through to hardship, kai, and emotional support. This is a tough time for our community so it's important to consider and meet all needs of whānau when possible.


The assessment centres drive-throughs have been set up by Te Puna Ora o Mataatua (TPOOM) and Eastern Bay PHA (EBPHA) with support from Bay of Plenty District Health Board (BOPDHB), in collaboration with local iwi in each area.

We deliver a kaupapa Māori and equity model in conjunction with Pahi Tahi in the Western Bay of Plenty operated by The Centre for Health.

Where We Have Been

We are grateful for the support of hapū and Iwi around Mataatua and the manaaki they have provided our team when we have visited their pieces of paradise.

To date, our mobile pop-ups visits have included businesses, community groups and public locations including Te Waimana, Rūātoki, Murupara, Waikaremoana, Ruatāhuna, Tāneatua, Te Teko, Matatā, Edgecumbe, Whakatāne, Rotomā, Poroporo, Whakatane Holiday Park, Cutler Crescent, Ngongotaha, & Okere Falls.

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