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We provide a kaupapa Māori clinical and therapeutic counselling service for youth and adults across the Mataatua rohe.

We welcome self, whānau and community referrals.
Call 0800 MATAATUA (628 228) Ext. 4 or drop in to 132 McAlister Street weekdays 9.30am - 4.30pm. You can also email counselling@tpoom.co.nz or message us through Facebook or Instagram. Reach out!

Using our knowledge of Kaupapa Māori and Clinical Frameworks, our team are dedicated to working alongside individuals and whanau to change from a cycle of constant hurt, blaming, denial and reliving trauma. We can wananga one-on-one or in group settings, indoors at our therapy space or outdoors in our taiao – it’s about what works for you.

What we cover

  • Mental health
  • Alcohol & Addictions
  • Trauma
  • LGBQT+
  • Depression
  • Anxiety
  • Bullying
  • Eating Disorders
  • Sexual Violence
  • Racism & Discrimination
We also offer services that include:
  • Creating goals for success
  • Maori Narratives
  • Building resilience, confidence and self-love
  • Spiritual Wellness
  • Kaupapa Maori Therapies
  • Wairua practices
  • Mahi Matakite

How it works

We offer counselling from year 8 and up. These can be one-on-one and/or whānau based sessions. We work with our clients and whānau in a number of settings, including home environments, beach or other recreational locations or at our office.

An important part of our whānau ora based service is wraparound care and we have the ability to integrate our other services into this mahi and work alongside our other teams including whānau ora, rangatahi hub, medical centre, healthy lifestyles and medical academy.

Our counselling & therapy team is highly skilled and includes registered counsellors, social workers, suicide prevention, addictions practitioners (DPAANZ), CEP Practitioners and Mahi Matakite.

The service is provided in a strictly confidential environment.

In Case of Emergency

Resilience & Mana Tangata

The counselling service also works closely with Mana Tangata at the Rangatahi Hub that offers a cultural programme for both men and women to strengthen cultural identity and practices of resilience and personal care.

Residential Care

Our team works closely with Te Whare Oranga Ngakau, a Alcohol and Drug Residential Care Facility, in Rotorua for those that require intensive care.

We can facilitate the entry to and exit from the Residential Care Facility for those that reside in Mataatua/Eastern Bay of Plenty.

Our team

Hiria Allison: Kai Arataki Mata Ora (Team Lead)

Te Whānau-ā-Apanui, Te Whakatōhea, Ngai Tūhoe

Registered Social Worker, Addictions Practitioner (DAPAANZ) & CEP practitioner.

Hiria Allison has worked in the social services and mental health sector for approximately 12 years.  In her time as TPOOM’s sole counsellor for the past 2 years, she has identified an overwhelming need in the community for counselling services. Her passion is bringing healing to whanau who have been through troubling experiences and supporting them to discover healthy views of themselves.

Serena Linstead: Kai Mata Ora (Counsellor)

Ngāti Pākehā  

Dip Counselling, Mauri Ora, Dip Maori Applied Co-existing Problems, AOD, Provisional Registration NZ Association of Counsellors

Serena is a registered counsellor from Ōpōtiki and for over six years has been in the Kaupapa Māori mental health and addiction working alongside tangata whaiora to reach their goals and aspirations within a safe and nurturing space. The most important thing to her is being able to provide a therapeutic space to ensure whanau are in a safe, caring, and confidential environment working one-on-one with a strength-based approach. She believes “Everything happens for a reason”.

Roka Melbourne: Kai Mata Ora (Clinical AOD Counsellor)

Ngāi Tūhoe / Ngāti Kahungunu /Ngā Puhi/  Te Rarawa / Te Aupōuri / Ngāti Hine

Registered social worker, AOD practitioner, CEP clinician

Roka is from Ruātoki and lives in Ōpōtiki. She has worked with several Iwi and government in the hauora sector across Mataatua for over 12 years. Roka’s passion is working in the community with whanau individually and as groups. She has a particular interest in building resilience through clinical and Te Ao Maori practices to support those affected by mental health or addiction.

Matewai Wharepapa: Kai Mata Aho (Whanau Ora Therapist)

Ngāi Tūhoe, Te Whānau-ā-Apanui, Ngāti Porou

BA (Hons), Pg Dip Ed (Primary), Cert in Public Health & Health Promotion (Suicide Prevention).

Matewai has worked as an empowerment coach alongside rangatahi and wahine to strengthen their mental, physical and emotional wellbeing, to build their resilience, self-confidence, self-love and self-esteem to achieve success in all areas of their lives. She is passionate about reconnecting Māori to their cultural identity and heal past traumas through both Te Ao Māori and Te Ao Pākehā methodologies.

Zach Williams: Kai Matakite (Spiritual Therapist)

Tūhoe, Whakatōhea, Ngāti Porou

Zach is from Rūātoki and his role is to support individuals and whānau in understanding the wairua/spiritual aspect of holistic wellness that goes alongside the wellness of the hinengaro (mind) and tinana (body). His passion is to suppport individuals and whānau to access kaupapa Māori healing therapies and facilitate one-on-one or group spiritual practice and learning sessions.

Matthew Leaf: Kai Mata Aho (Physical & Mental Therapist)

Nga Puhi

Matthew grew up in the Manawatu but has lived in the Eastern Bay of Plenty for the past 4 years and is an “adopted local” of Ōpōtiki. Matthew has been working in youth Mental health for three years working with mostly young tane, supporting them to mental wellness. Matthew is young, energetic, and passionate about youth being happy and safe as they grow into young adults.

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