We provide Whānau Ora services across Whakatāne.

We are members of the Whānau Ora Commissioning Agency and the Eastern Bay of Plenty Whānau Ora Collective.

We design and implement plans with whānau to help them over come obstacles and/or achieve greater independence.

Our service

We design Whānau ora intervention plans that achieve greater independence. It is a strength-based approach that looks at six main components:
  • Education
  • Employment
  • Relationships
  • Financial Literacy
  • Health/Housing
  • Cultural Knowledge
Whānau Ora places whānau at the core of all decision making. Whānau become the leaders of their goals and aspirations that they set out. Whānau Ora is all about empowering and improving the well-being of whānau with a holistic approach rather than focusing separately on individual family members. It is about working with the entire whanau, hapū, iwi and other organisations.

Whānau Direct

This fund is available to assist our whānau to access financial recourses when it matters the most to whānau—with the intention of making a positive difference for whānau. 

This fund is about helping whānau to achieve positive outcomes such as becoming self-managing, living healthy lifestyles and being financially secure.

Whiria nga Hua

We have launched a new programme that helps new whānau set themselves up for long term success and achieve their dreams. The innovative course has been designed to provide whānau with the information, knowledge, support, and tools to create the future they dream of.


Our Whānau Ora team works with other services across our organisation including Rehua Medical, Rangatahi Hub, Oranga Tamariki, Driving Academy and so forth to ensure the whānau is receiving all the services they require.

Waka Manaaki
– Whānau Ora Van

Our newly launched Waka Manaaki Van offers a free pick up and drop off transport service for all whānau living in Mataatua.

Our Waka Manaaki Van is mobility-friendly, and available for those who have physical mobility needs that are needing to access any medical services including Doctors and Nurse visits, specialist appointments and hospital visits in Mataatua.

This service is free. 

How It Works

There is no criteria for referrals. Referrals can be made by contacting the Whānau Ora team.

Eastern Bay of Plenty Collective

We work closely with our partners across Mataatua, including Whakatōhea, Whānau-ā-Apanui, Tuwharetoa ki Kawerau and Te Ao Hou Trust, and design collective impact initiatives across the region.

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